It’s what’s unknown about break-fix that’s the problem. Ranging from what’s wrong, which resolution path to take (and usually, you have more than 1 option) to the resolution itself. All these equate to an amount of unknown time.
It can cost you and your business in many cases thousands of dollars.
In the ever-changing world of IT, If you’re not managing all aspects of your IT systems you’re going to get caught out. Our Managed IT plans will cover all critical aspects of managing and proactively avoiding operational downtime, dealing with staff support in a timely fashion and so much more.