Our smart monitoring software automatically reports back to our system so we can be proactive in problem resolution and downtime minimisation. If any of the below are triggered an automatic ticket is created.
- Monitor system slowing resource utilisation for malfunctioning software and services that may be slowing the system down.
- Resource utilisation, CPU, RAM and storage.
- Monitor critical hardware for signs of failure.
- Scan the systems event viewer or syslog for any critical issues
- Run commands remotely to retrieve information and resolve issues without staff involvement.