YowieIT Managed IT Services, A better way.

Our Managed IT Services are our commitment to your business

After years of work in the IT industry supporting clients from different industries we realised the need for a new management product which would bring business owners and their staff peace of mind. A service that is there so prevent the stress and time loss caused when things inevitably go wrong with computer systems. In the IT world we call this redundancy. Below are the products we offer to ensure the maximum level of redundancy for your business IT systems – no matter the size of your organisation.

Workstations and Laptops

The Features

Below are the features of our products, in plain English!

For workstations and laptops we offer 2 foundational products. Essentials covers what we believe is essential to any business, Comprehensive covers everything we could think of and then some. 

On top of that we have two different levels of service. SLA1 is for normal business hours, SLA2 is for those who need more support coverage with their systems. It also boasts the offer of unlimited remote helpdesk!

Essentials

  • Smart Ticketing
  • Password Management
  • Security Management
  • System Monitoring
  • Software Management
  • System Profiler
  • Office Mapping
  • System Optimisation
  • Unlimited Remote Helpdesk
  • Remote Support (Billed)
  • Onsite Support (Charged Hourly)

Essentials Level 1

$ 33 / month
  • 8:30am - 5:30pm Monday - Friday
  • Remote Support ($44 / 30 Minutes)
  • Onsite Support ($121 per hour)

Comprehensive Level 1

$ 66 / month
  • 8:30am - 5:30pm Monday - Friday
  • Unlimited Remote Support
  • Onsite Support ($99 per hour)

Essentials Level 2

$ 55 / month
  • 7:00am - 7:00pm Monday - Friday
  • 10:00am - 4:00pm Saturday - Sunday
  • Remote Support ($44 / 30 Minutes)
  • Onsite Support ($121 per hour)

Comprehensive Level 2

$ 99 / month
  • 7:00am - 7:00pm Monday - Friday
  • 10:00am - 4:00pm Saturday - Sunday
  • Unlimited Remote Support
  • Onsite Support ($99 per hour)
Servers

Servers

  • Smart Ticketing
  • Password Management
  • Security Management
  • System Monitoring
  • Software Management
  • System Profiler
  • Office Mapping
  • System Optimisation
  • Unlimited Remote Helpdesk
  • Server Monitoring
  • Server Security
  • Server Lifecycle
  • VM Management
  • Native Server Backup
  • Weekly Backup Monitoring
  • Unlimited Remote Support
  • Onsite Support (Charged Hourly)

Server (SLA1)

  • 8:30am - 5:30pm Monday - Friday
  • $110 / Month / Machine
  • Unlimited Remote Support
  • 121 / Hour Onsite Support

Server (SLA2)

  • 8:30am - 5:30pm Monday - Friday
  • $165 / Month / Machine
  • Unlimited Remote Support
  • 121 / Hour Onsite Support

Can You?

Imagine a World With No Lock in contracts!

Sick of IT Companies locking you in?

We understand! That’s why we have no lock-in contracts and bill month to month. With YowieIT you have the freedom to leave if we don’t look after you!